Crystal Cruises has rolled out a new booking engine for travel advisors.
The platform, which will go live today (August 1), offers “flexibility, speed and reliability.”
Highlights include an intuitive user interface to simply the search and booking process; real-time information on cruise availability, suite categories and pricing; personalised recommendations based on clients’ preferences and optional back-to-voyage combinations; a dedicated support team; and exclusive promotions.
Crystal has also developed comprehensive training resources, including webinars, video tutorials and step-by-step guides.
Marett Taylor, Chief Sales Officer at A&K Travel Group, said: “Travel advisors are at the heart of our business and we are committed to providing them with the best tools and resources available.
“Our new booking engine is a testament to our dedication to innovation and excellence. We believe it will significantly enhance the efficiency of our valued travel partners, enabling them to deliver exceptional service to their clients.”
Melissa Araya, Vice President of Cruise at Virtuoso, added: “I am thrilled that Crystal has made the commitment to its travel advisor community by investing in this new booking engine.
“With everything we need now right at our fingertips, it will make it easier and more efficient for our travel advisors to deliver exceptional service to their clients.”
