Riviera extends flexible booking policy
Escorted touring holiday specialist Riviera Travel has extended its flexible booking policy to December 31 this year.
The policy allows guests to change their booking deposit to another holiday in 2022 or 2023, up until their final balance payment is due.
Guests can transfer their deposit to another holiday of equal or higher value.
The offer is available on all new bookings – “with no questions asked” – and no fees. It previously applied to 2022 holidays only.
Riviera offers river cruise itineraries to the Seine, Rhone, Rhine, Douro and Danube, and touring holidays to France, Spain, Italy, Germany, Norway and Iceland.
The policy contains the Riviera price promise, whereby if the cost of a holiday goes down after booking, guests pay the lower price or will be refunded the difference. This means guests will always benefit from the best price by booking early.
Robin Shaw, Riviera Travel Chief Operating Officer, said: “We’ve extended our policy as we want customers to have complete confidence when making a booking, and to be sure they won’t lose out if their plans need to change. Our customers have provided clear feedback that flexibility remains important to them, and we are absolutely committed to always doing the right thing by them”
Winter sun from P&O Cruises
P&O Cruises’ fly/cruise ship Azura is to operate a winter sun programme from Tenerife this winter.
Azura will sail seven- and 14-night itineraries with regional flights from Birmingham, Bristol, East Midlands, Glasgow, London, Manchester and Newcastle.
All holidays include an overnight stay in Tenerife and a late sail from Gran Canaria and Madeira.
Prices start from £609pp for a week and include flights (flying time of around four hours), full board accommodation and entertainment. The deal is for an inside cabin and departs December 3, 2022.
A 14-night cruise on Azura starts from £1,029pp, departing November 25, 2022.
Departing and returning to Tenerife, ports of call are Madeira, La Palma, Fuerteventura, Tenerife (overnight in port), Gran Canaria, Madeira and Lanzarote.
Agent rewards from Silversea
Ultra-luxury cruise Silversea Cruises is offering agents the chance to earn 25 Silversea Agent Rewards points (which equates to £25 worth of gift vouchers) on every new 2023 voyage bookings made in September.
The incentive applies to all 2023 voyages – that’s 406 voyages across all seven continents.
The points are redeemable on all qualifying voyages sailing in 2023 and must be confirmed between September 1 and 30 2022.
In addition to Silversea’s existing commissions, there is no limit to the number of bonuses that can be earned throughout the month – the more agents book, the more they earn.
Peter Shanks, Managing Director UK & Ireland, Silversea Cruises commented: “Our travel partners are extremely important to Silversea, playing a key role for us and our guests. We are therefore delighted to offer this added benefit to express our appreciation for their hard work, and make it even more rewarding to partner with us as their discerning customers begin to plan their 2023 getaways.
“The incentive is a great way for travel professionals to earn extra income and know that they will be giving their luxury clients an incomparable holiday, filled with authentic experiences.”
Other trade collateral offered by Silversea includes Marketing Central, an online suite of marketing resources and sales tools for agents (accessed via My.Silversea.com; Silversea Academy, an interactive training platform (silverseaacademy.com) with 20 modules; and webinars by Silversea (webinars.silversea.com), a short informative video series.
Havila Voyages puts promise up in lights
New cruise line Havila Voyages has launched new ‘Northern Lights Promise’.
The initiative means any guests booking a twelve-day cruise along the Norwegian coast (Bergen-Kirkenes-Bergen) will be eligible for a free six- or seven-night voyage, if the natural phenomenon of the Aurora Borealis doesn’t appear during their trip.
The ‘Northern Lights Promise’ is valid for all departures from October 1, 2022 to March 31, 2023 and the replacement trip (if needed), will take place the following winter.
Matthew Valentine, Head of Sales UK commented: “This (promise) clearly demonstrates how strongly we believe that our brand-new ships are the best place from which to see the Northern Lights.
“Those seeking out the Aurora Borealis don’t need to stand out in the cold for hours, they can watch the arctic skies from our onboard Jacuzzi or head to the lounge where a glass roof and reclining chairs make for uninterrupted views of the Arctic sky.”
Last week, Havila announced an onboard credit offer meaning that anyone booking a 12-day round trip by October 31 2022 will also qualify for NOK 5,000 per cabin (approx £410) to spend onboard, regardless of the cabin category booked.
The on-board credit offer is available for all departures until the end of December 2023.
Prices for the 12-day round trip start from £873pp (based on two sharing, cruise only) in an inside cabin, for departures in November 2022.
Avila’s ships operate along the Norwegian coastal route and feature the World’s largest battery packs on a passenger ship.
Windstar sails to Arabia
Windstar Cruises’ has introduced cruises to the Red Sea and Persian Gulf for the first time.
Cruises begin November 2023 on the all-suite, 312-guest Star Legend.
“With impressive UNESCO sights, beautiful beaches and wildlife, top-rated golf courses, amazing snorkelling and diving and, of course, great shopping, Windstar is excited to introduce our guests to the Red Sea and Persian Gulf with new itineraries in Saudi Arabia, Jordan, Egypt, Oman, United Arab Emirates, Bahrain and Qatar,” said Christopher Prelog, Windstar Cruises President.
The 18-day Wonders of Arabia sails from Athens to Dubai, transiting the Suez Canal and spending five days in Egypt and Jordan, including an overnight in Luxor to take in the Karnak and Luxor temples, followed by two days in Oman. Departing November 5, 2023, all-inclusive cruise prices start from £6,980pp.
The nine-day Arabian Nights & Egyptian Days will sail on two dates between Jeddah, Saudi Arabia and Aqaba, Jordan (and in reverse). Highlights include an overnight in Sharm el-Sheikh and in Safaga with the opportunity to visit Luxor, and the chance to soak in the waters of the resort ports of Ain Sokhna and Hurghada. Departures are on March 20 and 29 2024 with all-inclusive cruise prices from £3,640pp.
The 12-day Red Sea Revelries via the Suez Canal, sails from Jeddah, Saudi Arabia, to Athens. Highlights include an overnight in Luxor; a later night in Ain Sokhna, Egypt; a transit through the Suez Canal; and a day in Heraklion, Crete. Departing on April 7 2024, all-inclusive cruise prices start from £4,700pp.